Website Maintenance

I offer two types of website maintenance arrangement:

No Strings Attached Website Maintenance:

The first is completely casual and just means I work as and when required. There is no formal contract. You just give me access to your website and contact me to request changes as often as you need. My availability will depend on my workload but I always priorities emergency work. Under this arrangement I charge £40 an hour and send an invoice out at the beginning of each month covering any time spent in the previous month. You may only need one or two tweaks a year, if so then I'll happily store all your details ready for whenever you get in touch.

Fixed Time Maintenance Arrangements

Some organisations require more commitment from a developer. Many web dependent companies and charities will have a programme of technical development running over a year or two. Bigger organisations may also need ongoing technical support and training for staff as well as someone to help manage Search Engine Optimisation and Web Marketing campaigns. In these circumstances an organisation will normally require either a regular slot manned each week - or a minimum number of hours reserved for them each month.

If a more formal contract like this is required then please get in touch to discuss the amount of time you would like to be made available each month. I then ensure either I, or one of my associated developers, is available for you. Contracts are agreed for a minimum of 3 months, after which they can be changed or canceled with one month's notice. I again invoice monthly for the work done in the previous month.

Time Reporting

All work is timed on an online task manager. This allows you to see exactly how long each task has taken. I aim to be as transparent as possible so where a task looks to be taking longer than estimated I will get in touch to discuss how best to continue.